Supplier Builder Methodology and Tools
The Supplier Builder framework is designed to accurately determine at what stage your supplier’s business is at present, while at the same time highlighting critical areas that you need to focus on with them to ensure their business grows and succeeds. The Supplier Builder uses an algorithm developed by incorporating the lessons and insights gained from working with 1000s of suppliers over the last 20 years. Applying the framework to their business will drastically increase your supplier’s chance of building a sustainable business in the shortest time.
SUPPLIER BUILDER DIAGNOSTIC SCORE
The platform enables supplier benchmarking and automatic improvement plan development. This capability is done by the algorithm and is capable of doing 1000s of suppliers at the same time. The process is instantly resulting in a quick ability to analyze your suppliers in your customer’s supply chain.
Once the benchmarking is completed the platform automatically enables supplier-specific development modules. Each of the modules is structured to include specific tools and goals to ensure the benchmark indicator for each module is targeted and improved
Module 1
Module 2
Module 3
Module 4
Module 5
Module 6
Module 7
Module 8
Module 9
Module 10
Module 1
Business Planning
Most organizations only realize 6% of their strategies potential value due to issues in development or execution. In this module we review the crucial aspects of target setting and performance trackingDevelopment Tools
- Project Charter Template
- SWOT Analysis Tool
- Advanced – Balanced Scorecard Strategy Map
- Business Model Survey
- Growth Planning System
- Growth Rate Calculator
- Business Planning Tool Review
- Five Forces Analysis Template
- STEP Analysis Template
Development Goals
- Primary – Increase Business Planning Benchmark (Monthly)
- Primary – Review Growth Planning System (Monthly)
- Primary – Update the Business Model Survey (Yearly)
- Secondary – SWOT Analysis (Yearly)
- Primary – Strategy Formulation (Yearly)
- Advanced – Update GAP Analysis (Quarterly)
- Advanced – Business Model Viability (Yearly)
- Primary – Update Balanced Scorecard (Monthly)
- Primary – Strategy Formulation (Yearly)
- Secondary – Update Project Prioritisation. (Monthly)
- Advanced – Portfolio Development (Yearly)
- Advanced – Update the Strategy Metric Dashboard (Monthly)
- Advanced – Complete 5 Forces Analysis template (Yearly)
Module 2
Product/Service Innovation
To ensure continued relevance and increased sales an innovation process needs to be developed and implemented. To ensure growth and sales increase both markets and competitor trends should be monitored. Based on market demand and not lack of sales a formal innovation process should be adopted.Development Tools
- Innovation Tool Review
- Product Profitability
- Product Development process diagram
- Product Roadmap
- Product Development Strategy Scorecard
- Product Development Maturity Assessment
Development Goals
- Primary – Increase Innovation Performance Benchmark (Monthly)
- Primary – Complete Product Development Maturity Assessment
- Product Development (Yearly)
- Primary – Update Product Profitability Analysis
- Product Development (Yearly)
- Primary – Update Product Roadmap
- Product Development (Yearly)
- Advanced – Capture Product Development Process
- Product Development (Yearly)
- Secondary – Update Product Development Scorecard
Module 3
Market Definition
Market development and penetration should form the core focus of all their growth activities. Growth should be actively targeted over and above the function of maintaining the current performance. Growth activities should be linked to their market opportunities and not resource availability.Development Tools
- Market Research Template
- Customer Profile Template
- Market Segment Analysis Tool
Development Goals
- Primary – Increase Market Definition Benchmark (Monthly)
- Primary – Complete Market Segmentation Analysis
- Market Development (Yearly)
- Primary – Update Customer Profile template
- Market Development (Yearly)
- Secondary – Complete Market Research Template
Module 4
Finding and Growing Customers
In order for your customers business to succeed you have to ensure they have a consistent number of new customers are added while at the same time ensuring existing customers are retained. You need to develop a monthly sales plan targeting the required number of new customers with relevant product or service revenues linked to the overall strategy they need to achieve.Development Tools
- CRM Maturity Assessment
- Customer Lifetime Value Calculator
- Customer Satisfaction Survey
Development Goals
- Primary – Increase Customer Growth Benchmark (Monthly)
- Primary – Send out customer survey (Quarterly)
- Customer Service Improvement (Yearly)
- Primary – Complete CRM Assessment
- Customer Service Improvement (Yearly)
- Primary – Update LTV Calculator
Module 5
Capability to Deliver
For your customers business to grow it must be able to consistently deliver high quality product or services. In order to do this the right capabilities and competencies needs to be in place.Development Tools
- Core Competencies Assessment
Development Goals
- Primary – Increase Capability Benchmark (Monthly)
- Primary – Complete core capability assessment
Module 6
Finance Profitable
How well are your customers managing cash flow, margins and profitability?Development Tools
- Break Even Analysis
- Income Statement Worksheet
- Cash Flow Forecast
- Balance Sheet Template
Development Goals
- Primary – Increase Finance Benchmark (Monthly)
- Primary – Update Income Statement Analysis
- Financial Management (Monthly)
- Secondary – Update Break Even Analysis
- Financial Management (Monthly)
- Primary – Update Cash Flow Forecast
- Financial Management (Monthly)
- Primary – Update Balance Sheet template
Module 7
Market Strategy
In todays saturated markets helping to differentiate your customers business from their competitors are a must if they are to succeed. Competing is not just about lowering their prices but more about researching and understanding their competitors strategy and positioning their business for success.Development Tools
- Marketing Funnel Calculator
- Lead Acquisition Model
- Lead Generation Prioritisation Tool
- Lead Scoring Template
- Lead Generation Objectives Scorecard
Development Goals
- Primary – Increase Market Strategy Benchmark (Monthly)
- Primary – Marketing Funnel Calculator
- Marketing Lead Generation (Monthly)
- Primary – Lead Acquisition Model
- Marketing Lead Generation (Monthly)
- Secondary – Lead Generation Prioritisation Tool
- Marketing Lead Generation (Monthly)
- Secondary – Update Lead Scoring Template
- Marketing Lead Generation (Monthly)
- Primary – Update the Lead Generation Objectives Scorecard
Module 8
Sales Plan Delivery
In order to effectively deliver and manage sales you have to measure sales performance weekly/monthly. For sales to deliver on targets there has to be a business specific sales process and sales funnel. The sales funnel should be aligned with the relevant sales software.Development Tools
- Sales Forecasting Tool
- Sales Productivity Metrics
- Sales Skills Assessment
Development Goals
- Primary – Increase Sales Plan Benchmark (Monthly)
- Primary – Complete the Sales Skills Assessment
- Sales Management (Monthly)
- Primary – Sales Forecasting Tool
- Sales Management (Monthly)
- Primary – Update Sales Productivity Metrics
Module 9
Managing Optimal Teams
The most important aspect of helping your customer execute their strategy is ensuring all their resources in the business is aligned to achieving its goals. If the people in their business are not 100% aligned to the business vision they will not be able to deliver effectively.Development Tools
- Org Chart
- Management and Leadership Maturity Assessment
- Succession Management Matrix
- Employee Satisfaction Survey
- Performance Review Template
Development Goals
- Primary – Increase Team Management Benchmark (Monthly)
- Advanced – Leadership and Management Assessment
- People Management (Monthly)
- Primary – Update Employee Succession Plan Metrics
- People Management (Monthly)
- Primary – Complete Employee Satisfaction Surveys
- People Management (Monthly)
- Primary – Update Organisational Chart
- People Management (Monthly)
- Primary – Complete Performance Review Template
Module 10
Governance and Compliance
Corporate governance is as vital to SMEs as it is for large corporations. Implementation of cost-effective and simple mechanisms and processes will establish structure, improve operations, contribute to business growth and ensure effective compliance with the law.Development Tools
- King IV on a page summary
- King IV Analysis
- King IV Principles
- King IV Summary
Development Goals
- Primary – Increase Governance Benchmark (Monthly)
- Primary – Review and Implement King IV